Browsing: Digital Transformation & Technology

In an era wherein generation is the using force at the back of business evolution, virtual transformation is greater than a buzzword; it is a requirement. As groups searching for to stay aggressive and relevant, the incorporation of artificial…

With a CRM application, there’s no secret formula. It simply manages most of your critical customer information so that you can see it all in one place. Without leaving the app, you can view contact info, follow up via email or social media, manage tasks, and track your performance, among other benefits. Implementing the right CRM can increase sales efficiency.

For the fifth edition of the “Small and Medium Business Trends” report, we analyzed the responses of more than 2,500 SMB owners and leaders around the world to determine:

Climate change is considered a threat by 70% of people worldwide, and the level of concern is on the rise. Meanwhile, the coronavirus pandemic has underscored the urgent need to protect the world in which we live. In the face of these threats, the importance of digital solutions, not only to delivering efficiencies, but also to ensuring resiliency, safety, and sustainability has become ever more acute.

1-to-1 personalization leverages advances in technology, including artificial intelligence (AI), to present individuals with the content, offers, and experiences that are uniquely relevant for them — wherever, whenever, and however they’re interacting with your company

Learn about the marketing analytics trends impacting business growth. In this report, you will learn: – The role marketers play in driving business growth – The state of marketing analytics – Key data and analytics challenges marketers face – The progress marketers have made in achieving data-driven transformation

This year’s State of Marketing report, now in its seventh edition, is our largest-ever pulse check on global marketing trends, with insights from more than 8,200 respondents across 37 countries.

In this whitepaper, learn how tech companies and startups are rapidly adopting managed container platforms that let them spend fewer engineering resources on maintaining infrastructure and more on road map priorities that drive business outcomes like growth, competitive advantage, and increased profitability.

Nell’ultimo aggiornamento alla Guida per gli sviluppatori puoi scoprire come iniziare a lavorare a qualsiasi progetto in pochi minuti grazie ad ambienti di sviluppo completamente configurati, sicuri e ospitati sul cloud.

In this whitepaper, learn how successful tech companies and startups are unlocking unstructured data and breaking down organisation and technology silos, supporting use cases ranging from offline analysis to real-time machine learning with a flexible technology stack, and accessing that stack from anywhere and everywhere.

In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between.

In this free guide on Cloud computing, you’re going to learn exactly what the Cloud is, how it’s used, why it’s used and also why businesses around the world rely on it to power their IT infrastructure and scale in size, as their need demands.

As cloud adoption continues to grow, it is crucial companies understand how security can impact operations in the cloud and what the ramifications are if their environment is not adequately protected. There are numerous components to consider when establishing your cloud adoption strategy and security policies, including data, users, applications, infrastructure, and more.

Data modernization marks a defining moment for any organization seeking to reinvent itself. With data becoming the new organizing principle—and the beating heart of successful, modern organizations—the individuals tasked with using data to make decisions and solve problems want to leverage it to become more agile, efficient, and innovative.

Before COVID-19, organizations dabbled in remote and flexible work arrangements for many years without any particular urgency. After all, they didn’t have any reason to rush adoption. It was still very much experimental for many, and leaders wanted to take things slow.

Organizations are moving workloads and applications to public cloud platforms to facilitate faster product delivery, data-driven customer experiences, business innovation, and digital transformation, to name just a few of the cloud’s myriad benefits.

Today, nearly all organizations have adopted the cloud to modernize their operations, enable rapid innovation, and accelerate growth. The 2022 Cloud Security Report, a global survey of 823 cybersecurity professionals sponsored by Fortinet, reported that almost 40% of enterprises are running more than half of their workloads in the cloud. Moreover, that percentage is expected to increase to nearly 60% by 2024.1 Many of these organizations have multiple disparate security solutions deployed, with few that integrate.

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It is widely acknowledged that this decade needs to be one of climate action. Without taking bold steps now, we will not be able to achieve the net zero carbon target set for 2050 and avert climate catastrophe.

Over 120 countries are now committing to Net Zero 2050 goals. It is no longer a “nice to have” but a “must-have” in order to remain compliant and competitive. In its 2020 Survey of Sustainability Reporting, KPMG found that 80% of companies worldwide now report on sustainability.¹

The world is heading toward a digitized future. Already, an entire generation has grown up immersed in the digital world. Digital transformation — or the widespread adoption of digital technologies to disrupt business models, create efficiencies, and enhance customer experience — is reinventing core aspects of human existence, from homes to industry, buildings to cloud, and beyond.

In today’s world of being “on” 24/7, data centers are at the core of business and viewed as the way to create competitive differentiation. Speed, efficiency, flexibility, and scale are now critical for winning the race to meet new connectivity and processing demands caused by the Internet of Things (IoT) and Big Data.

The term “network edge” has been in use for decades in the networking community and refers to the interface point of computer networks and the internet and is an important security boundary. This paper focuses on the “network edge”, “a location where a local edge data center interfaces with the Internet/cloud to support data-intensive and ultra-low latency applications.”1 For simplicity, we call these data centers “distributed network edge data centers” for the rest of the paper.

Global organizations are managing ongoing pandemic-related challenges—supply chain issues, worker shortages, and the continued need to respond to changing regulatory health and safety mandates. Businesses across industries are moving forward, leveraging technology to rebuild customer relationships, automate and streamline business processes, and increase revenue.

Hybrid work will be the right path for many companies. But how do you secure enterprise apps and data when they—and your employees—can be located anywhere?

With This Report, You’ll Learn: The most common causes of cloud security data breaches and attacks. How CloudHealth Secure State prevents and defends against the most common causes of data breaches and attacks

With This White Paper, You’ll Learn: Key areas of a Cloud Center of Excellence, the functional group tasked with getting your organization to adapt to a faster-paced, cloud-centric world.

With This White Paper, You’ll Learn: Key container terms and concepts, and an explanation of how public cloud providers charge for their Kubernetes services

We all have a duty to keep our employees safe and maintain secure, functional workspaces for our people to thrive. This eBook shares our five steps for keeping your workplace safe with smart digital workflows, while also achieving efficient and compliant operations throughout the reopening process.

Are you ready to zoom past the silos holding your PMOs back and create a streamlined, effective PMO organization? Learn how to:

Hybrid management allows you to combine traditional and Agile practices to best accommodate the varied project requirements and business circumstances. In this ebook, you’ll discover why you must apply the hybrid approach from the top of the organization down to the front line to optimize the performance of your business for digital transformation.

About 75% of business leaders will use roadmap planning tools by 2023, according to Gartner. With these tools, executives first determine their top strategic initiatives and stakeholders must propose projects and products that align with them, rather than the other way around. In this eBook, find out why this top-down planning approach is a game-changer and how you can implement it with ease.

For more than two decades, an agile approach to business has been the key for delivering solutions that meet clients’ needs. Now, there’s a new variation of agile: organizational agility—adapting quickly to a changing operating environment with minimal disruption. Download the ebook to learn more.

The past decade has brought a proliferation of digital creative applications with freemium pricing models targeted toward SMBs with modest budgets. Although these apps can appear attractive, businesses that use them can end up managing a fragmented toolset with hidden costs.

Be ready for what comes next. The world of work has changed, possibly forever. But if companies are able to transition to cloud-based productivity and collaboration tools, they can build for what comes next.

When COVID disrupted in-person work for many businesses, IT departments had to respond quickly to accommodate a massive expansion in remote work. Whether they already had technology in place or were scrambling to fill the gaps, technologies leaders had to adapt to fast-changing conditions. To find out what worked and how they’re moving forward, we surveyed 240 IT decision- makers across industries and in multiple countries.

Cloud communications give businesses all sorts of ways to collaborate more effectively, improve their operations, get more done, and save money. But if you don’t set up these solutions the right way, you could be creating a new set of problems for your business.

As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used business applications — including office productivity, customer relationship management (CRM), customer care, and more — to the public cloud. In today’s remote workplace, in which work from home (WFH) and work from anywhere (WFA) have become the new normal, this cloud-first strategy is a productivity booster for office employees, remote workers, IT staff, and others who need to stay connected with each other, as well as customers, business partners, and suppliers, regardless of their locations or devices.

It’s clear that employees and business owners have been forced to become comfortable with change. Businesses across multiple industries, including professional services and retail, have learned to adapt to new environments, shifting from in-office to remote. Now, almost a third of businesses have already returned to the office. As the landscape continues to change, business owners are being forced to manage a more complex hybrid work model.

The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are coming up short.

This is a beginner’s guide to checkpoints in Apache Flink® and provides all the necessary information about how to use Flink’s checkpointing mechanism for distributed, stream processing applications.

Move beyond the hype and discover the tangible benefits of machine learning. In this e – book, we have outlined seven leading use cases where businesses have successfully applied machine learning to achieve fast, efficient, and measurable results.

To be a leader that’s going to reinvent, you have to be relentless and tenacious about getting to the truth. And you have to have the tools to stay agile enough to pivot when needed and jump on new opportunities. To do this, you need to build a data-driven strategy for your organization.

Migrating and modernizing with AWS can help you drive the sustainable transformation you need to win in today’s hyper-competitive business world.

Even with digitization growing by the second, many businesses still rely on outdated, on-premises databases. With the rising costs of managing and maintaining physical infrastructure, these companies are missing out on opportunities to increase scalability and flexibility. The sooner you migrate your data to the cloud, the sooner you can reap the rewards.

Planning your cloud strategy? Need to optimize costs without sacrificing functionality or adoption speed? Leverage an assigned team of VMware® experts that works with your organization to help optimize workloads, take advantage of powerful VMware attributes, including cloud native capabilities, and accelerate innovation across your VMware environment.

We designed our First Mover service in response to some of the common business challenges we see many IT teams face, that is, getting the confidence and momentum going around their organisation’s first cloud migration. This service can also help if your cloud migration has stalled.

Enterprise customers often request advice and learnings from Amazon Web Services (AWS) on how to accelerate the velocity of their cloud transformation. This whitepaper describes an integrated approach to achieve speed and accelerate time to value while maintaining control and corporate guardrails. This approach enables teams, delegates decision rights, promotes experimentation, and leverages a continuous improvement mindset. The approach provides IT and business leaders with a mechanism to tailor and scale their value -driven cloud transformation programs.

Becoming a data-driven organization is achievable through a mix of technology, people, and processes, bolstered by a broad view of data as a strategic asset. While most organizations have data-driven transformation in their sights, the shift remains elusive for many – just 38% say they’re a data-driven organization.

What do Airbnb, Lyft, Snapchat, Tinder and Peloton all have in common? Apart from being successful startups founded in the last 5-10 years, all of these companies have built their businesses on the foundation of maximizing the value of data.

Subscriptions are more than a financial model, they represent a new way of defining relationships between customers and providers. Today’s customers aren’t simply buying a product, they’re committing to a relationship with a brand. For providers, finding ways big and small to demonstrate that you understand your customer and care about their needs will build trust and loyalty over time.

The right subscription billing system can do all this for your business — and more. That’s because subscription billing is more than just sending out an invoice and collecting payment. It’s the heart of subscription business models — a proxy for communicating value, generating customer engagement, and driving growth.

Subscription billing is a proxy for how you convey value, engage customers, and drive growth. That’s why automating subscription billing is so important: it enables you to maximize resources, prioritize customer relationships, and focus more on long-term strategy.

The latest edition of the annual Subscription Economy IndexTM (SEI), Zuora’s Subscribed Institute’s landmark index, tracks the rapid ascent of the Subscription Economy. The report reflects the growth metrics of companies around the world in sectors including SaaS, Media, Manufacturing, Internet of Things (IoT), Business Services, and Communications/Video Conferencing.

12 data-driven best practices for subscription monetization from Michael Mansard, Principal Director Subscription Strategy & EMEA Chair of the Subscribed Institute at Zuora. Strategies include those adopted from successful B2C companies as well as new monetization strategies unique to B2B.

What happens when customer demand outpaces a business’ ability to keep up? That’s the question financial service institutions(FSIs) are wrestling with asthe world continues its march towards a digital-first future.

Meet Valpak, the one with the blue envelopes. Working with 141 markets across 43 states, Valpak reaches an audience of nearly 41 million with its signature coupon packs. Despite its huge presence, Valpak was relying on a manual quoting process of checks, paper contracts, and a 20- year-old legacy order entry system, which made it impossible for Valpak’s finance and revenue teams to forecast as they lacked clear visibility of their sales process.

Buyers are not only comfortable buying online, but they also usually prefer it. The effects of the recent pandemic events that have caused an explosion in digital commerce have influenced B2B buyers as well. As consumers shifted to online commerce, B2B buyers have also looked to ways to minimize personal contact, through both remote selling and online purchasing. But omni-channel selling means more than just different way to buy. It also alters the cost of selling as buyers can now engage via multiple channels, even if the final order is placed online.

Companies are realizing that the cloud is not just an infrastructure strategy—it’s a powerful business strategy. Using the cloud, organizations can exceed customer expectations, operate more competitively, and enhance bottom -line results. Explore what that could mean for your organization in this detailed re port that leverages key insights from IDG’s most recent cloud computing study. And discover the three critical ways a successful cloud deployment can enhance customer experience, facilitate innovation, and boost business outcomes.

The ability to inform decision-making with data helps organizations across a range of industries foster innovation and improve business outcomes. But, becoming genuinely data-driven often requires a significant reinvention of a company’s existing data culture. The transition is particularly challenging for large enterprises that grew and thrived on data siloed by function or department. This timely content from the MIT Sloan Management Review redefines “data-driven” for the modern era and explores the ways today’s businesses use data insights to drive growth and disrupt markets.

Cloud-powered services create benefits for all types of companies, yet most enterprises are merely scratching the surface of what’s possible in the cloud. According to a 2021 analysis by McKinsey, $1 trillion in run -rate EBITDA is up for grabs between now and 2030. Early cloud adopters will secure a disproportionate share of that value by gaining experience and building differentiated capabilities. Download this report from AWS and Entrepreneur to explore strategies that can help your business test and deploy products and services, measure their effectiveness, and make data-driven decisions on whether to scale up or pull back.

Securing the Whole Supply Chain. Data leaks happen, but data breaches and abuse can be avoided. CybelAngel, a global leader in the digital risk protection solution (DRPS) market helps companies detect and remediate external digital risks before they lead to breaches.

2021 was a record-breaking year for cybersecurity. CybelAngel has identified four specific digital risks with unique growth in 2021 that fueled a rise in cyberattacks aiming to interrupt business operations.

Ransomware attacks in 2021 increased 30% over the previous year. The cybersecurity issues in long supply chains and third parties continues to leave organizations susceptible to ransomware’s threat of extortion and downtime.

Organizations hold incredibly valuable information in cloud databases. Unfortunately, a large number of databases are left exposed with little to no authentication. These open databases result in organizations of all sizes, unknowingly, leaving back doors to their data open, which can be exploited to devastating effect by hackers.

The adoption of digital transformation, cloud computing, and Infrastructure as a Service all have brought business new found success. However as an unintended consequence nearly all of an enterprise digital assets are accessible by third, fourth, and Nth parties — far outside the corporate security perimeter.

If you’re like most businesses, the volume of data you collect, create, and store is growing exponentially: the world’s data is expected to nearly triple between 2020 and 2025. Making sure you have room to store it all while keeping it secure and accessible to the applications and staff that need it is creating challenges you might be facing in your organization.

How could we have prepared for 2020? It was the question on the minds of many throughout the early months of the pandemic that affected every aspect of daily life. But now, we know the answer: Preparation was impossible. How individuals, leaders, and companies respond to the unprecedented is the true indication of success.

For new managers who are building or inheriting teams in today’s turbo-charged, digitally-enabled business environment, things are far more complicated than they were thirty years ago. They are also far more interesting, far more productive, and far more creative. But that doesn’t make managing a modern global team easy. Far from it. Yet with the challenges come extraordinary joys.

A diverse, distributed team adds efficiency, improves the overall chances of success for a business, and most importantly, adds another measure of resilience. And in times of crisis and uncertainty, it’s resilience that helps businesses come out stronger on the other side.

Are You Adding International team members? If a global hire is on the horizon, now is the time to study up on what you need to know. From creating a compliant employment contract, to providing competitive benefits, to managing cross-culturally, this is the guidebook to help you get started.

Employee vs. Contractor: Compliance Is Key When You Hire Globally Is your company deciding between hiring international employees or contractors? It’s vital to know the difference between these two types of workers to classify them correctly, avoid penalties, and protect the intellectual property generated for your company.

Inspire Evolve is a high-performance, SaaS customer communications solution from Quadient – the world’s most trusted CCM provider. Inspire Evolve empowers non-technical business users to design, personalize and deliver secure, human-centric communications which are a vital part of an exceptional customer experience – all with minimal IT strain.

After rigorous evaluation, Quadient is proud to announce that we have been named a Leader for the second time in a MarketScape addressing the CCM market! As a token of our appreciation for this esteemed recognition, we are offering complimentary access to the report.

83% of insurance CEOs say they are “concerned” about the speed of technological change in the marketplace. This need for speed within the insurance market is creating a need for an “insurance as a platform” model in order to integrate systems and partners. An integration platform will be the key to delighting customers, launching new and richer products, partnering with third parties such as insurtech, and ultimately growing revenue.

At the heart of successful FinTech is innovation, which continues marching forward and introducing new and exciting ways to meet consumers’ evolving needs and preferences. From contactless and mobile payments (more widely adopted due to the COVID-19 pandemic) to solutions that help underserved communities, staying at the forefront of innovation is paramount. If you’re ready to learn more about how market research solutions can help you anticipate customer needs and adapt in a dynamic market, Momentive Market Research Solutions are here to help.

Most legacy backup solutions in the market today aren’t very good. Challenges include IT admin’s lack of the time, resources, and energy to proactively tackle real business challenges. The frustration is real! You’re not alone. IT pros around the globe feel your pain! This quick read is designed to help you understand the most common reasons other organizations have switched their primary backup solution and why now is the best time to make this switch.

In the age of digital transformation, supplier management and procurement have been late bloomers. But organizations have learned in the past couple of years just how vulnerable global supply chains are to disruption, prompting renewed emphasis on digitizing supplier management and procurement processes

The tools and strategies procurement uses to manage suppliers help the organization address challenges related to supplier risk, business continuity, and resilience in the face of disruption. Download our report with ProcureCon and WBR Insights to learn: Tools and strategies for supplier management initiatives Recommended procurement technology features Metrics and benchmarks used for supplier diversity initiatives

“The connected customer experience” explores how people’s feelings and expectations have changed over the course of the pandemic—and what that means for how companies engage with their customers.

The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences. And your agents are freed from many mundane tasks. With the right strategy in place, you can evolve digital engagement rapidly.

Craft and share your vision for digital channels Establish your digital engagement foundation Add more channels, volume and automation Digital customer engagement is evolving quickly.

SonicWall has seen a number of organizational changes throughout its 30-year history, from its early days as an innovator in SMB network security to its decade as a public company, its five years as a part of Dell and the past five years of private ownership following divestiture.

When a company needs to meet the demands of industry leaders in different sectors and countries, having the right employees is not a luxury, it’s a necessity. So, when DevonWay was tasked with relocating a valued employee from the U.S. to the UAE, a country where DevonWay did not have an entity, they had to find a cost- effective, efficient solution.

According to the Future Forum research, 72 percent of employees said they never want to go back to the traditional way of working and expect a hybrid-remote office model going forward. Research has shown that when executed correctly, hybrid working models can allow companies to recruit better talent, achieve innovation, and build a flexible, productive future.

Staying compliant is critical for long-term success. Companies that grow internationally without prioritizing compliance are sure to run into problems. From entity setup, to hiring, financial reporting, and staying on top of changing regulations, compliance plays a key role every step of the way.

You’re confident your company could thrive globally. But do you know where or how to begin the international expansion process?

Entering new markets and growing a global team is simple — with support from the right partner. A cloud-based project and team management company headquartered in Tel Aviv, monday.com, was looking to hire new team members in Brazil and Canada. However, the company did not have an entity set up there, making it complex to take the next step into a new market.

Are your teams remote or flexing to a hybrid workspace? From onboarding through global team integration, and even employee offboarding, our HR experts laid out a strategy for companies to create an engaging, rewarding work environment for their team members, wherever they may be located.

Companies are waking up to the opportunity to appeal to a growing customer base with new preferences around social impact. But, often don’t know where to start. This opportunity to increase focus is leading to the reinvestment in corporate social responsibility (CSR) across industries.

As people consume more and more subscription services in their daily lives, they are more open to (if not expecting) similar models from their business partners. When a product or technology gains transaction in the home, it’s a sure bet that sooner or later it will expand its reach.

The world witnessed significant changes sparked by the pandemic, and as a result we have changed. In 2020, companies and consumers woke up to the power of digital service models. These services continued to gain momentum in 2021 as the economy began to recover. Our lives are increasingly defined by technology, and technology is increasingly defined by software and complementary services.

Consumer behavior has changed considerably in one generation. The advent of the internet has accelerated the rate of innovation and in turn has educated consumers to increase their service expectation levels. This holds true across the majority, if not all sectors of the economy.

Subscription billing. Say those words, and people may start to snore. But if you understand how the subscription economy really operates, you know that subscription billing has implications for your entire business.