As we move into a new era of work, there is one area that can make or break the success of your organization: the effectiveness of your managers. Managers are a key driver of employee engagement and business results.
Browsing: Business Growth & Strategy
Are your teams remote or flexing to a hybrid workspace? From onboarding through global team integration, and even employee offboarding, our HR experts laid out a strategy for companies to create an engaging, rewarding work environment for their team members, wherever they may be located.
Companies are waking up to the opportunity to appeal to a growing customer base with new preferences around social impact. But, often don’t know where to start. This opportunity to increase focus is leading to the reinvestment in corporate social responsibility (CSR) across industries.
Branch transformation has been underway for a decade or more, but COVID-19 has thrown fuel on the fire, spiking digital adoption and exposing some of branch banking’s weakest links – tracking execution, scheduling efficiently and facilitating appointments.
As the epidemic has brought many unpredictable changes, this year is undoubtedly a difficult year for organizations of all types and sizes. While many companies are struggling to gain a foothold, this continuous disruption also provides leaders with room to reimagine, reassess, and rebuild.
In 2019, as Reflexis (now a Zebra company) was beginning to expand its banking vertical into Europe, we wanted to deepen our understanding of any differences between the issues and challenges in North America and those in Europe.
Over the last few years, bank branches have experienced a significant amount of disruption and pressure.
As people consume more and more subscription services in their daily lives, they are more open to (if not expecting) similar models from their business partners. When a product or technology gains transaction in the home, it’s a sure bet that sooner or later it will expand its reach.
The world witnessed significant changes sparked by the pandemic, and as a result we have changed. In 2020, companies and consumers woke up to the power of digital service models. These services continued to gain momentum in 2021 as the economy began to recover. Our lives are increasingly defined by technology, and technology is increasingly defined by software and complementary services.
Consumer behavior has changed considerably in one generation. The advent of the internet has accelerated the rate of innovation and in turn has educated consumers to increase their service expectation levels. This holds true across the majority, if not all sectors of the economy.