In our 2020 Sales Effectiveness Benchmark Report, Conversica commissioned independent researchers to secretly shop 1,177 companies across the technology, telecommunications and media & entertainment industries. This report analyzes their efforts to engage with inbound leads and identifies trends in lead engagement strategies.
Author: Your TechCFO
1-to-1 personalization leverages advances in technology, including artificial intelligence (AI), to present individuals with the content, offers, and experiences that are uniquely relevant for them — wherever, whenever, and however they’re interacting with your company
Learn about the marketing analytics trends impacting business growth. In this report, you will learn: – The role marketers play in driving business growth – The state of marketing analytics – Key data and analytics challenges marketers face – The progress marketers have made in achieving data-driven transformation
This year’s State of Marketing report, now in its seventh edition, is our largest-ever pulse check on global marketing trends, with insights from more than 8,200 respondents across 37 countries.
In this whitepaper, learn how tech companies and startups are rapidly adopting managed container platforms that let them spend fewer engineering resources on maintaining infrastructure and more on road map priorities that drive business outcomes like growth, competitive advantage, and increased profitability.
According to the Harvard Business Review, a record-breaking 10.9 million jobs were left open at the end of July 2021. The great resignation is hard to miss right now, with retention a seriously hot topic. But how has this trend manifested in the contact center space? How big is the problem in the industry, and what can organizations do to reduce attrition?
Nell’ultimo aggiornamento alla Guida per gli sviluppatori puoi scoprire come iniziare a lavorare a qualsiasi progetto in pochi minuti grazie ad ambienti di sviluppo completamente configurati, sicuri e ospitati sul cloud.
History usually unfolds in tiny, imperceptible increments. It is a rare event that changes civilization – suddenly, visibly, irreversibly – but that is what we have witnessed over the last few years.
In this whitepaper, learn how successful tech companies and startups are unlocking unstructured data and breaking down organisation and technology silos, supporting use cases ranging from offline analysis to real-time machine learning with a flexible technology stack, and accessing that stack from anywhere and everywhere.
In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between.