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2022 State of Human Connections at Work

The global pandemic of 2020 ushered in sweeping changes to almost every aspect of our lives, affecting the way we connect both personally and professionally.

Most US full-time workers worked in person prior to COVID, regardless of their company size. 89% worked full- time in person (three or more days) before COVID. Now, the work environment is quite different, with small and mid-sized businesses increasingly shifting to a hybrid or remote work model. Having a hybrid or full-time remote work arrangement jumped from 11% pre-COVID to 39% during COVID, and that shift seems unlikely to change any time soon.

Remote and hybrid work models altered workers’ perceptions of human connection.

What does human connection mean in this new work landscape? To find out, we surveyed 3,000 people in small and mid-sized businesses to better understand how employees currently feel about work, communication styles, and their employers.

In this report, we uncover key findings from our human connections survey and share tips on how to build stronger connections today.