The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences. And your agents are freed from many mundane tasks. With the right strategy in place, you can evolve digital engagement rapidly.
Browsing: Digital Transformation & Technology
Craft and share your vision for digital channels Establish your digital engagement foundation Add more channels, volume and automation Digital customer engagement is evolving quickly.
SonicWall has seen a number of organizational changes throughout its 30-year history, from its early days as an innovator in SMB network security to its decade as a public company, its five years as a part of Dell and the past five years of private ownership following divestiture.
When a company needs to meet the demands of industry leaders in different sectors and countries, having the right employees is not a luxury, it’s a necessity. So, when DevonWay was tasked with relocating a valued employee from the U.S. to the UAE, a country where DevonWay did not have an entity, they had to find a cost- effective, efficient solution.
According to the Future Forum research, 72 percent of employees said they never want to go back to the traditional way of working and expect a hybrid-remote office model going forward. Research has shown that when executed correctly, hybrid working models can allow companies to recruit better talent, achieve innovation, and build a flexible, productive future.
Staying compliant is critical for long-term success. Companies that grow internationally without prioritizing compliance are sure to run into problems. From entity setup, to hiring, financial reporting, and staying on top of changing regulations, compliance plays a key role every step of the way.
You’re confident your company could thrive globally. But do you know where or how to begin the international expansion process?
Entering new markets and growing a global team is simple — with support from the right partner. A cloud-based project and team management company headquartered in Tel Aviv, monday.com, was looking to hire new team members in Brazil and Canada. However, the company did not have an entity set up there, making it complex to take the next step into a new market.
Are your teams remote or flexing to a hybrid workspace? From onboarding through global team integration, and even employee offboarding, our HR experts laid out a strategy for companies to create an engaging, rewarding work environment for their team members, wherever they may be located.
Companies are waking up to the opportunity to appeal to a growing customer base with new preferences around social impact. But, often don’t know where to start. This opportunity to increase focus is leading to the reinvestment in corporate social responsibility (CSR) across industries.