Microsoft Teams & Telephony: Why Businesses Prefer UCaaS Providers

The ROI of Improving Communications and Collaboration

Gone are the days when IT leaders simply judged the success of their application deployments using only performance-related metrics such as uptime and trouble-tickets. While these are still valuable means of measuring reliability:

IT leaders now must demonstrate that their investments in messaging, video, phone services, and other communications and collaboration applications provide tangible positive business value.